Cell phone plan negotiations tend to be different than most other negotiations. While we do negotiate discounts, the most common avenue for savings is switching plans. Providers are constantly changing and offering various plans, some cheaper than others, and there is likely an older or newer plan with similar services that’s cheaper. However, if there are differences in the services, we’ll ask you first. And the decision is up to you. But here are our thoughts on it:
Should I switch my unlimited data plan?
There are a ton of unlimited data plans with each provider. There are usually multiple active at any given time and then a dozen grandfathered secret plans that are still available. Each one of them is ever so slightly different. Behind the scenes, we have a system we use to analyze your plan and determine what features it has, what usage you have, and what plans match those. So, generally our recommendations are going to be pretty good. However, there are various feature differences that make sense to some people and not others. If they’re changing in the recommended plan, we’ll mention it in the offer:
Video Resolution: Various unlimited plans offer different resolution streaming video over data. If you’re somebody who watches a lot of streaming video while not connected to WiFi, this might matter to you.
Hot Spot: Different unlimited plans have different hot spot rules. A hot spot is when you connect another device, like a laptop, to your phone to connect to the internet when you’re not around. If you didn’t know what a hot spot was, this probably doesn’t apply to you. If you use your phone as a hot spot regularly, then you might need a plan with more hot spot allowance or to make sure you don’t get one where hotspot usage throttles.
Data throttling limits: Different unlimited plans have different throttling limits. This doesn’t come up super often, but it will vary based on your usage. If you’re somebody who uses 50GB of data a month, then you’ll need to be more careful. If you use under 20GB, this will rarely if ever come up.
Should I switch my limited data plan?
Limited data plans are becoming rarer, but one way that we can find savings is by identifying somebody who, for example, never uses more than 2GB of data, but is paying for a 6GB plan. You move them onto a 4GB plan and they save money. You can read more about that here. Generally speaking, limited data plan switches make a lot of sense. However, if you have specific concerns, feel free to contact us.
I have specific requirements for my plan. Can you find me a new one that meets them?
Absolutely. We’re making our best guesses based on the information available on your account. So, for example, we might look at your 12 month usage history and see you have never used international data, so we suggest a plan that doesn’t cover Mexico. But, you’re planning a big trip there next month. If you happen to know specific requirements about video resolution, hotspots, travel, throttling, or anything else, reach out and let us know. You can send us a message when you create the bill, or on your bill’s page (just click View Bill on the bill’s card.) That way, we’ll recommend the best fit without guessing.