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• What We Need to Negotiate
• Submitting Bill Documents
• Signing Up
• How do I pay BillFixers?

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• Cancelling Your Service Provider
• Do you have a referral program?

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• Should I remove insurance or a protection plan?
• Should I agree to a new contract?
• Why are you asking me to turn off 2FA/MFA (Two Factor/Multi Factor Authentication)?
• Why do I need to pay off my past balance before negotiating?
• Why do you need my PIN, passcode, or the last four digits of SSN to negotiate?

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• How To Pay BillFixers (Legacy Billing – Freshbooks)
• Managing Automatic Payments (Legacy Billing – Freshbooks)
• Adding and Updating a Card for Payment
• Paying Upfront/In Full vs. Monthly
• How do I pay BillFixers?

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• How We Calculate Savings
• Utilities Negotiations and Calculating Savings
• Wireless Negotiations and Calculating Savings
• The Negotiation Process
• Upgrade and Downgrade Requests

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• Account Security & Privacy
• Cancellations and Early Termination Fees
• How to Contact BillFixers
• Why did my bill go up?
• Can you negotiate my non-U.S. bills?

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• If You Don’t See Your Savings
• If Your New Bill Doesn’t Look Right
• What if my new wireless bill doesn’t look right?
• Why did my bill go up?
• What if I got an error or found a bug?

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